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If successful in your application you will become a part of a company who are currently enjoying year on year success and expansion. The competitive salary, free car parking and staff training benefits are just a few of the reasons why ServiceSport is a rewarding and fulfilling working environment.
If you are interested in becoming an engineer at ServiceSport or would like to enquire about our apprenticeship places, see our training & apprenticeships page.
Our current vacancies are grouped together into categories below:
Job Type: Full-time
Servicesport (UK) LTD have a vacancy to join our service support team. The role consists of the following main duties:
This is a key role designed to provide a high level of service and care to existing and new customers. It involves speaking to customers every day via telephone, email and online chat. You will also deal with customer requirements such as logging and closing jobs in a timely manner, engineer call-outs, parts updates, parts orders and new enquiries. Other responsibilities include liaising with engineers, running reports and general office duties. The role requires somebody who is proactive in their work. You must utilise the management system by running daily reports and be able to pinpoint any jobs that are not flowing through the system correctly.
By keeping this information up-to-date the customer can rely upon the information they are given. Excellent communication skills are essential, as it is important to build a relationship with customers. Candidates must be able to work in a fast-paced environment due to the strict SLA times we offer our customers. Knowledge of makes/models of gym equipment can be picked up throughout the role. No specific qualifications are required, however it is essential that the person should have good written and verbal skills. Candidates should possess excellent attention to detail and be able to manage a busy workload which can change quickly through the day. Strong time management skills are required to ensure that all tasks – reactive and proactive - can be fit in to the working day. Good interpersonal skills are also important, to ensure relationships with customers and colleagues are built quickly in order to give confidence to others.
The successful candidate will be a team player, computer literate, a good communicator and able to work well under pressure. Based in Chorley, the hours of work are 8am - 5pm Monday to Friday with 4 weeks holidays per year.
Job Type: Full-time
If you are interested in and feel well suited for this role, please send your C.V to Leah.Makinson@servicesport.co.uk.