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Careers
- Trainee Upholsterer
Are you passionate about fitness and would like to take up the opportunity to play an integral role in the operations of the UK’s number 1 gym equipment service and repair provider? We are offering a suitable candidate an opportunity to learn on the job whilst getting paid as a Trainee Upholsterer!
Based in Chorley, Lancashire, ServiceSport UK has supported the fitness industry for 25 years! Working alongside gym operators including the Ministry of Defence, Nuffield Health, Fitness First, Bannatyne health clubs, Anytime Fitness, Pure Gym, Ultimate Performance and many others. Outside of the industry, we support leading organisations such as Marriott Hotels, Sodexo, Holiday Inn, prison services, NHS, professional football clubs, schools, university accommodation sites and care homes.
We are seeking a talented individual to contribute towards a crucial area of our operation at our Northern Hub in Chorley, Lancashire. If you’re ready to be part of a dynamic company that values excellence and customer satisfaction, read on!
Core responsibilities include:
- Strip down existing upholstery covers from gym equipment pads.
- Reupholster existing upholstery covers on to gym equipment pads.
- Manufacture gym equipment pads using existing templates.
- Use CNC machine to create new templates for gym equipment pads.
- Use existing sewing machines to manufacture new upholstery covers.
- Measure bespoke jobs and manufacture according to design specs.
- Use a variety of infills including foam.
- Use required hand tools to complete jobs.
- Embroider onto upholstery covers to complete bespoke works.
- Work across a variety of upholstery projects including gym equipment pads, superyacht interiors, seating and furniture.
Requirements:
Two GCSEs at grade 3 (D) or above in English and Maths are required to ensure enrolment in apprenticeship scheme Level 2 Modern Upholsterer.
No previous experience is required as training will be delivered on the job.
All we require is:
- A can do attitude.
- A willingness to learn.
- Excellent time keeping.
- Attention to detail.
- Good communication and team work skills.
- Ability to follow guidelines and instructions accurately.
Salary:
£13,312.00 per year
To express your interest in this role, please email spencer.hoole@servicesport.com with your contact details, and we’ll be in touch to discuss the role further.
- Trainee Gym Equipment Field Service & Repair Engineer South East Region
Are you passionate about fitness and would like to take up the opportunity to play an integral role in the operations of the UK’s number 1 gym equipment service and repair provider? We are offering several openings to suitable candidates to learn on the job whilst you get paid!
ServiceSport UK has supported the fitness industry for more than 20 years! Working alongside gym operators including the Ministry of Defence, Nuffield Health, Fitness First, Bannatyne health clubs, Anytime Fitness, Pure Gym, Ultimate Performance and many others. Outside of the industry, we support leading organisations such as Marriott Hotels, Sodexo, Holiday Inn, prison services, NHS, professional football clubs, schools, university accommodation sites and care homes.
We are seeking talented individuals who can contribute to crucial areas of the operation in the South East of England. If you’re ready to be part of a dynamic company that values excellence and customer satisfaction, read on!
You will learn the role of a ServiceSport UK gym equipment field service and repair engineer by working alongside your designated engineer and attending jobs in the South East of England.
This customer-facing role involves fault diagnosis, servicing, repairing and the general maintenance of gym equipment.
Service & Repair – attending commercial and residential sites to diagnose faults, repair reported faults and carry out routine maintenance of gym equipment in accordance with guidelines and procedures.
Job Management – update the status of allocated jobs, via PDA, ensuring all completed jobs are ready to be invoiced in our central management system. Work with our office-based Customer Support team to schedule jobs within your designated zone to ensure priority jobs are completed within service level agreement requirements.
Stock Control – liaise with the Stores Manager to replenish your van stock of gym equipment parts.
General maintenance and upkeep of company property.
Requirements: Two GCSEs at grade 3 (D) or above in English and Maths are required to ensure enrolment in apprenticeship scheme Level 2 Engineering Operative.
Job Type: Full-time 40 hour week
Salary: £13,312.00 per year.
Schedule:
- Day shift
- Monday to Friday
Apply now by sending your CV to adam.reece@servicesport.com and become part of our success story!
- Trainee Gym Equipment Field Service & Repair Engineer North West Region
Are you passionate about fitness and would like to take up the opportunity to play an integral role in the operations of the UK’s number 1 gym equipment service and repair provider? We are offering several openings to suitable candidates to learn on the job whilst you get paid!
ServiceSport UK has supported the fitness industry for more than 20 years! Working alongside gym operators including the Ministry of Defence, Nuffield Health, Fitness First, Bannatyne health clubs, Anytime Fitness, Pure Gym, Ultimate Performance and many others. Outside of the industry, we support leading organisations such as Marriott Hotels, Sodexo, Holiday Inn, prison services, NHS, professional football clubs, schools, university accommodation sites and care homes.
We are seeking talented individuals who can contribute to crucial areas of the operation in the North West of England. If you’re ready to be part of a dynamic company that values excellence and customer satisfaction, read on!
You will learn the role of a ServiceSport UK gym equipment field service and repair engineer by working alongside your designated engineer and attending jobs in the North West of England.
This customer-facing role involves fault diagnosis, servicing, repairing and the general maintenance of gym equipment.
Service & Repair – attending commercial and residential sites to diagnose faults, repair reported faults and carry out routine maintenance of gym equipment in accordance with guidelines and procedures.
Job Management – update the status of allocated jobs, via PDA, ensuring all completed jobs are ready to be invoiced in our central management system. Work with our office-based Customer Support team to schedule jobs within your designated zone to ensure priority jobs are completed within service level agreement requirements.
Stock Control – liaise with the Stores Manager to replenish your van stock of gym equipment parts.
General maintenance and upkeep of company property.
Requirements: Two GCSEs at grade 3 (D) or above in English and Maths are required to ensure enrolment in apprenticeship scheme Level 2 Engineering Operative.
Job Type: Full-time 40 hour week
Salary: £13,312.00 per year.
Schedule:
- Day shift
- Monday to Friday
Apply now by sending your CV to adam.reece@servicesport.com and become part of our success story!
- Field Service & Repair Engineer - Scotland
Join our Dynamic Team as a Gym Equipment Field Service and Repair Engineer!
Are you looking for a role where no 2 days are the same, with the flexibility to schedule your day as it suits you and travel from site to site within your designated zone delivering an exceptional level of service to customers such as Bannatyne’s Health Clubs, the Ministry of Defence, Nuffield Health, universities and many more?
As a full-time ServiceSport UK gym equipment field service and repair engineer, you will be provided with all the tools and PPE you need to carry out your job as well as:
– On-the-job training
– Company vehicle
– Fantastic rate of pay
– Paid overtime
– 4 weeks holiday time per year
– Private medical care
– Company mobile phone and tablet
A full-time position with an excellent opportunity for career progression within the company and potential opportunities to work overseas.
This customer-facing role involves fault diagnosis, servicing, repairing and the general maintenance of gym equipment.
Service & Repair – attending commercial and residential sites to diagnose faults, repair reported faults and carry out routine maintenance of gym equipment in accordance with guidelines and procedures.
Job Management – update the status of allocated jobs, via PDA, ensuring all completed jobs are ready to be invoiced in our central management system. Work with our office-based Customer Support team to schedule jobs within your designated zone to ensure priority jobs are completed within service level agreement requirements.
Stock Control – liaise with the Stores Manager to replenish your van stock of gym equipment parts.
General maintenance and upkeep of company property including vehicle, tool kits and uniform.
Qualifications
A formal Mechanical or Electrical qualification would be advantageous although not essential.
Experience in mechanical and electrical repair is essential.
Experience & Skills
Good communication skills with the ability to work alongside the Customer Support team to schedule jobs. Suitable candidates for this role must be able to work under their own initiative, deliver an excellent level of customer service, act in a professional manner and build good working relationships with customers and fellow ServiceSport UK staff. Ensuring that all activities carried out to comply with the Company’s Quality Management System, Health and Safety legislation and legal stipulations. A flexible approach to work and tasks is essential along with good administration skills to ensure customers, the company systems and office personnel are kept fully up to date with work progress. A full, clean UK driving license is also required.
****Salary- potential earnings of well over £30,000 with overtime*****
Job Type: Full-time
Salary: £27,000.00-£32,000.00 per year
Benefits:
- Company car
- Company events
- Company pension
- Employee discount
- Private medical insurance
Schedule:
- Day shift
- Monday to Friday
- Overtime
Work Location: On the road
Apply now by sending your CV to adam.reece@servicesport.com and become part of our success story!
- Internal Sales Coordinator Apprentice
JOB DESCRIPTION
The goal of the Internal Sales Coordinator Apprentice is to facilitate inbound sales in every possible way across the range of products for ServiceSport. The Sales Executive will assist the Internal Sales Coordinator team and National Sales Manager (NSM) to drive the growth of the business with all inbound sales. As an Internal Sales Coordinator Apprentice, you must be enthusiastic and friendly to best aid and advise customers, to maintain the relationship and continued custom. You will contribute to meeting the sales targets set as prescribed. As an Internal Sales Coordinator Apprentice you must have a good understanding and knowledge of all products / services you are selling (in-house training provided). This expertise combined with excellent communication skills ensures the finest customer experience, which will lead to a greater volume of sales.
ESSENTIAL TASKS AND RESPONSIBILITIES:
Description of Key Tasks and Responsibilities:
TASKS
1. Monitor and action (within prescribed KPI) all emails received in Sales Support Inbox.
2. Produce and Provide quotes to customers as and when required.
3. Produce monthly reports and reviews for NSM or when requested.
4. Update and maintain CRM (simPRO) prevalent to Sales workflows.
5. Ensure the Sales page on SSNET is kept up to date with all relevant info/data.
6. Ensure all personal training courses as directed are kept up to date.
7. Establish and increase communications with all departments within the business.
8. Conform to the ServiceSport Code of Conduct and dress code.
9. Attend & participate in meetings as and when requested.
10. Comply with ServiceSport’s Quality Assurance Procedures & ensure all work undertaken complies with QMS requirements.SALES
Inbound
1. You are to ensure all enquiries, leads and quotes that are generated through our internal systems are actioned within the designated KPI and followed through the to sale before converting to job for the relevant after sales process.
2. Ensure all relevant info and notes are added onto the CRM system and updated as and when necessary.
3. All existing customers are contacted in a timely manner (with the use of CRM) to ensure they can renew their contracts with ServiceSport.
4. Encourage the upsell/upgrade of contracts and products on enquiries or renewals.Outbound
5. Pass all outbound leads onto the NSM as directed.
Outstanding Internal Sales Coordinators Apprentice can find the right balance between being customer-oriented and applying an approach that ensures the continuity of inbound sales remains and grows, all while being professional and displaying enthusiasm.
QUALIFICATIONS
- GCSE or equivalent Any (Grade A*-D/ 9-3) essential
- GCSE or equivalent Any (Grade A*-D/ 9-3) essential
- GCSE or equivalent English (Grade A*-D/ 9-3) essential
- GCSE or equivalent Maths (Grade A*-D/ 9-3) essential
To ensure enrolment in apprenticeship scheme Level 2 Customer Service Practitioner.
SALARY
£13,312.00 per year
BENEFITS
- 20 days annual leave plus bank holidays
- Monday to Friday working days (no weekend work)
- Discount gym membership
- Training opportunities
To apply for this role, or for further information, please contact scott.burrell@servicesport.com
- Customer Support Coordinator Apprentice
JOB DESCRIPTION
A key role designed to provide excellent customer service and account management to your designated customers. This role involves coordinating and providing accurate SLA information, upselling and cross selling our products and services to customers and also building up the relationship with key personnel within your areas of responsibility.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Daily & weekly communications with customer
- Prioritising works/jobs to meet the needs of the customer
- Coordinating works and engineers to site
- Produce monthly SLA reports for management and customer
- Update and maintain account assets register
- Establish and grow communications with all departments within the business
- Forward thinking to increase opportunities of new works
- Conform to the business code of conduct and dress code
- Attend & participate in monthly team meetings
- Comply with ServiceSport’s Quality Assurance Procedures & ensure all work undertaken complies with QMS requirements
KEY POINTS:
Service & Repair Targets
- Hitting service targets set by the company for the Operations Team, this includes service renewals to ensure they are approved within at least a month before they expire.
- Also bring in new service contracts. Spotting the opportunity to upsell customers from ad hoc service contracts to all-inclusive service contracts and ensure this is passed & communicated to the Commercial Manager and customer.
- Keeping business plans up to date on service & repair targets and equipment and monitor your progress with the updates from accounts for the monthly, quarterly and annual targets.
- Cross selling and upselling between service and equipment customers.
- Ensuring customer and internal target information is accurate and set out to the correct standard.
Customer SLA’s:
Sending customer SLA updates to the service delivery manager weekly and also preparing the SLA packs to be sent to the customer. Information must be checked to make sure it is correct and presented to a high standard.
Asset management:
- Ensuring customer asset lists are kept up to date and all asset movement is accurately recorded in the database.
- Making sure that amendments are done using the correct resource and documentation to ensure the asset lists contain the information as set out by the customer and for ServiceSport’s internal management requirements.
- All responsibilities require proactive and reactive actions daily.
This job description sets out the duties and responsibilities of the job at the time it was drawn up. It is not necessarily descriptive of all your duties and does not restrict your flexibility as you may be requested from time to time to perform other duties according to the requirements of the business.
Qualifications:
QUALIFICATIONS
- GCSE or equivalent Any (Grade A*-D/ 9-3) essential
- GCSE or equivalent Any (Grade A*-D/ 9-3) essential
- GCSE or equivalent English (Grade A*-D/ 9-3) essential
- GCSE or equivalent Maths (Grade A*-D/ 9-3) essential
To ensure enrolment in apprenticeship scheme Level 2 Customer Service Practitioner.
Experience & Skills
This person should possess excellent attention to detail and be able to manage a busy workload which can change quickly through the day. Strong time management is required to ensure that all tasks – reactive and proactive can be fit into the working day. Good interpersonal skills to ensure relationships with customers and colleagues can be built quickly to give confidence to others.
Salary
£13,312.00 per year
Benefits
- 20 days annual leave plus bank holidays
- Monday to Friday working days (no weekend work)
- Discount gym membership
- Training opportunities
To apply for this role, or for further information, please contact matthew.hoffman@servicesport.com
- Trainee Engineer Operative - Witham, Essex
Are you passionate about fitness and would like to take up the opportunity to play an integral role in the operations of the UK’s number 1 gym equipment service and repair provider? We are offering several openings to suitable candidates to learn on the job whilst you get paid!
Based in Witham, Essex, ServiceSport UK has supported the fitness industry for more than 20 years! Working alongside gym operators including the Ministry of Defence, Nuffield Health, Fitness First, Bannatyne health clubs, Anytime Fitness, Pure Gym, Ultimate Performance and many others. Outside of the industry, we support leading organisations such as Marriott Hotels, Sodexo, Holiday Inn, prison services, NHS, professional football clubs, schools, university accommodation sites and care homes.
We are seeking talented individuals who can contribute to crucial areas of the operation at our Southern Hub in Witham, Essex. If you’re ready to be part of a dynamic company that values excellence and customer satisfaction, read on!
Core responsibilities include:
– Collaborating with colleagues to ensure efficient workflow and timely completion of tasks
– Pick gym equipment parts and materials for repairs and maintenance tasks
– Assemble and build gym equipment accordingly
– Conduct inspections and troubleshooting to diagnose equipment issues
– Complete repairs, including electronics, component replacements, and structural fixes
– Maintain cleanliness and organization of the workspace to uphold safety standards
– Adhere to company policies, industry standards, and best practices
Qualifications:
Two GCSEs at grade 3 (D) or above in English and Maths are required to ensure enrolment in apprenticeship scheme Level 2 Engineering Operative.
Requirements:
No previous experience is required as training will be delivered on the job.
All we require is:
– A can do attitude.
– A willingness to learn.
– Excellent time keeping.
– Attention to detail.
– Good communication and team work skills.
– Ability to follow guidelines and instructions accurately.
Benefits:
Salary:
£13,312.00 per year
To express your interest in this role, please email nick.young@servicesport.com with your contact details, and we’ll be in touch to discuss the role and salary further.
- Trainee Refurb Engineer - Chorley, Lancashire
Are you passionate about fitness and would like to take up the opportunity to play an integral role in the operations of the UK’s number 1 gym equipment service and repair provider? We are offering several openings to suitable candidates to learn on the job whilst you get paid!
Based in Chorley, Lancashire, ServiceSport UK has supported the fitness industry for more than 20 years! Working alongside gym operators including the Ministry of Defence, Nuffield Health, Fitness First, Bannatyne health clubs, Anytime Fitness, Pure Gym, Ultimate Performance and many others. Outside of the industry, we support leading organisations such as Marriott Hotels, Sodexo, Holiday Inn, prison services, NHS, professional football clubs, schools, university accommodation sites and care homes.
We are seeking talented individuals who can contribute to crucial areas of the operation at our Northern Hub in Chorley, Lancashire. If you’re ready to be part of a dynamic company that values excellence and customer satisfaction, read on!
Core responsibilities include:
– Collaborating with colleagues to ensure efficient workflow and timely completion of tasks
– Pick gym equipment parts and materials for repairs and maintenance tasks
– Assemble and build gym equipment accordingly
– Conduct inspections and troubleshooting to diagnose equipment issues
– Complete repairs, including electronics, component replacements, and structural fixes
– Maintain cleanliness and organization of the workspace to uphold safety standards
– Adhere to company policies, industry standards, and best practices
Requirements:
Two GCSEs at grade 3 (D) or above in English and Maths are required to ensure enrolment in apprenticeship scheme Level 2 Engineering Operative.
No previous experience is required as training will be delivered on the job.
All we require is:
– A can do attitude.
– A willingness to learn.
– Excellent time keeping.
– Attention to detail.
– Good communication and team work skills.
– Ability to follow guidelines and instructions accurately.
Salary:
£13,312.00 per year
To express your interest in this role, please email marc.wilcockson@servicesport.com with your contact details, and we’ll be in touch to discuss the role and salary further.
- Gym Equipment Installation Engineer (SOUTH)
Summary
This role involves travelling across the South of England and completing the pre-build, delivery, and installation of gym equipment on customer sites. The role is physically demanding and requires manual handling skills. Key skills needed for this role include teamwork, a clean full driving license, timekeeping, good communication skills and customer service skills amongst others. There are times within this role when you will be required to stay away at night and complete weekend work when required.
Description of key duty/responsibility
- 45% of time – installing and carrying out internal moves of gym equipment on customer sites
- 45% of time – travelling to customer sites across the UK.
- 10% of time – completing dynamic risk assessments to continually observe and analyse risks and hazards in the work environment.
Qualifications
No formal qualifications are required.
Experience & Skills
Experience within the fitness industry isn’t necessary, although experience with manual handling, working in teams and driving Luton box vans is advantageous.
The below skills would be desirable to succeed in the role as a Gym Equipment Installation Engineer.
- Being computer literate
- Being professional
- Approachable and patient when dealing with customers.
- Project management skills
- Self-motivation
- Good listening skills
- Ability to work under pressure.
- Team player
- Full clean driving license an advantage
- Willingness to work across the South of England with some nights away.
- An individual looking to progress throughout the business.
- Logistical background advantageous but not essential.
- Experience in using hand tools.
What we offer
- Overtime paid at competitive rates.
- Company healthcare benefits.
- Company vehicles provided.
- Onsite parking.
- 20 days holiday pay plus all bank holidays.
- Employee discount benefits.
- Full uniform provided.
- Training provided in-house.
Working week
- Monday to Friday.
- Overtime available.
Salary:
£25,000.00 per year
Benefits:
- Employee discount
- Private dental insurance
- Private medical insurance
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
To apply discuss this role further or to apply please email your CV to nick.young@servicesport.com
- Gym Equipment Installation Engineer (NORTH)
Summary
This role involves travelling across the North of England and completing the pre-build, delivery, and installation of gym equipment on customer sites. The role is physically demanding and requires manual handling skills. Key skills needed for this role include teamwork, a clean full driving license, timekeeping, good communication skills and customer service skills amongst others. There are times within this role when you will be required to stay away at night and complete weekend work when required.
Description of key duty/responsibility
- 45% of time – installing and carrying out internal moves of gym equipment on customer sites
- 45% of time – travelling to customer sites across the UK.
- 10% of time – completing dynamic risk assessments to continually observe and analyse risks and hazards in the work environment.
Qualifications
No formal qualifications are required.
Experience & Skills
Experience within the fitness industry isn’t necessary, although experience with manual handling, working in teams and driving Luton box vans is advantageous.
The below skills would be desirable to succeed in the role as a Gym Equipment Installation Engineer.
- Being computer literate
- Being professional
- Approachable and patient when dealing with customers.
- Project management skills
- Self-motivation
- Good listening skills
- Ability to work under pressure.
- Team player
- Full clean driving license an advantage
- Willingness to work across the North of England with some nights away.
- An individual looking to progress throughout the business.
- Logistical background advantageous but not essential.
- Experience in using hand tools.
What we offer
- Overtime paid at competitive rates.
- Company healthcare benefits.
- Company vehicles provided.
- Onsite parking.
- 20 days holiday pay plus all bank holidays.
- Employee discount benefits.
- Full uniform provided.
- Training provided in-house.
Working week
- Monday to Friday.
- Overtime available.
Salary:
£25,000.00 per year
Benefits:
- Employee discount
- Private dental insurance
- Private medical insurance
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
To apply discuss this role further or to apply please email your CV to nick.young@servicesport.com